Thank you for choosing KIKUI LLC! We are committed to protecting your privacy and complying with relevant privacy laws and regulations. Please read the following privacy policy to understand how we collect, use, protect, and disclose your personal information.

  1. Information Collection
    • We collect your personal information primarily to process your orders, provide better services, and improve your shopping experience. The types of information we may collect include:
      • Personal Identification Information: such as your name, email address, phone number, shipping address, etc.
      • Payment Information: such as credit card details, payment account information (please note that payment information is processed by third-party payment platforms, and we do not store sensitive payment data).
      • Usage Data: such as your device information, browsing behavior, IP address, etc., when you visit our website.
  2. Use of Information
    • The information we collect is used for the following purposes:
      • Processing and managing your orders;
      • Providing customer support, answering your questions, and resolving issues;
      • Sending order-related notifications or updates;
      • Improving our services and website functionality;
      • Sending marketing communications (if you have opted in), including information about new products, promotions, and special offers.
  3. Information Sharing and Disclosure
    • We do not sell or rent your personal information to third parties; however, we may share your information in the following cases:
      • Third-Party Service Providers: To provide our services (such as payment processing, shipping, etc.), we may work with trusted third parties. These service providers can access your information only to the extent necessary and are required to comply with our privacy protection standards.
      • Legal Requirements: We may disclose your information if required by law, such as in response to legal processes or to protect our legitimate interests.
  4. Data Security
    • We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
    • Payment information is processed by third-party payment platforms, which implement necessary security measures to protect your payment data.
  5. Cookies
    • Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device to track your preferences and browsing behavior, allowing us to provide you with more personalized services. You can disable cookies through your browser settings, but this may affect certain website features.
  6. Data Retention
    • We will retain your personal information for as long as necessary to provide services, fulfill legal obligations, and resolve disputes. If you request the deletion of your personal information, we will delete it within a reasonable scope, but in some cases, legal or contractual obligations may prevent us from immediately deleting all data.
  7. Your Rights
    • Depending on applicable laws, you may have the following rights:
      • Right to Access: You have the right to access the personal information we hold about you.
      • Right to Rectification: If your personal information is inaccurate or incomplete, you have the right to request correction.
      • Right to Erasure: In certain cases, you may request the deletion of your personal information.
      • Right to Withdraw Consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time.
  8. Children’s Privacy
    • This website is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete that information.
  9. Changes to Privacy Policy
    • We may update this privacy policy from time to time. All updates will be posted on this page and will take effect immediately. We recommend that you review this privacy policy periodically to stay informed about how we protect your information.
  10. Contact Us
    • If you have any questions or concerns about this privacy policy or wish to exercise your privacy rights, please contact us