Shipping Policy
Thank you for choosing KIKUI LLC. We are committed to providing you with high-quality, exquisite tableware as well as fast and reliable shipping services. Please read the following shipping policy:
- Shipping Method & Fees
- Standard Shipping: The shipping fee is $5. Orders are typically delivered within approximately 20 days after dispatch, although delivery time may vary depending on the region and logistics.
- Expedited Shipping: The shipping fee is $13. Expedited shipping offers faster delivery, usually arriving sooner than standard shipping.
- Processing Time
- Once your order is complete and payment is confirmed, we will process and arrange shipment as quickly as possible. The processing time for orders is usually 1-3 business days.
- Delivery Areas
- We currently offer shipping services worldwide. The available shipping destinations can be viewed at checkout.
- Shipping Tracking
- Once your order has shipped, you will receive an email with a tracking number, allowing you to monitor the shipping status of your package at any time.
- Shipping Risks
- KIKUI LLC is not responsible for any delays or damages caused during shipping due to weather, holidays, or other uncontrollable factors. We will make every effort to coordinate with the shipping carrier to resolve any issues and provide you with the necessary support.
- Returns & Exchanges
- If your items are damaged or incorrectly shipped during transit, please contact our customer service team promptly. We will offer return, exchange, or compensation options for your order.
If you have any questions, please feel free to contact KIKUI LLC customer service. We are dedicated to serving you!
